200 – Lost connection to Cloud

Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.

201 – Unable to set the Cloud Connector’s time

The beIN STREAM box will automatically try recovering.
Ensure firewall allows NTP to time.google.com and/or time.aws.com.

202 – Unable to connect to Cloud

Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.

203 – Failed to get expected response from Cloud

Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.

204 – Unable to connect to Cloud

Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.

205 – Unable to connect to Cloud

Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.

206 – Unable to connect to Cloud

Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router

207 – Unable to connect to Cloud

Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.

209 – Unable to connect to Cloud

Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the beIN STREAM box does not recover contact customer support.

210 – Unexpected disconnection from Cloud

Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the beIN STREAM box does not recover contact customer support.