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FAQ Category: Technical questions
How can I watch in 4K ?
To enjoy the beIN 4K viewing experience, you need the following:
- beIN 4K Media Server Box or beIN TV VIP or beIN TV.
- 4K TV.
- beIN is broadcasting event in 4K.
I have an Al Jazeera Sport STB IR 3000 HD, I am unable to renew or upgrade my subscription
As part of our continuous endeavors to constantly improve beIN subscribers’ TV viewing experience, we have decided to discontinue AJS STB (IR 3000 HD).
Currently if you are using Al Jazeera Sport STB IR 3000H HD nothing happens to your subscription. However; upon your subscription expiration, you will need to purchase one of our modern beIN receivers
Contact your nearest dealer for more information.
How can I add free channels on the “Pace” or “Technicolor” receiver?
To add the free channels, please follow these steps:
- Press the “beIN” button on your remote control
- Press “Settings”
- Press “Installation”
- Press “Free to air installation”
How can I change the match commentator language on a “Pace” or “Technicolor” receiver?
You can do so by pressing the “Language” button on your remote control.
How can I adjust or delete channels on a Humax receiver?
You can adjust or delete channels by following these steps:
- Press the “beIN” button on your remote control
- Press settings
- Press edit channels
Following this, you can also adjust, delete or move the desired channels.
How can I add channels on the “Pace” or “Technicolor receiver”?
To add channels, please follow these steps:
- Press the “beIN” button on your remote control
- Press “Settings”
- Press “Installation”
- Press “beIN Installation”
What frequencies should I use to watch beIN channels?
Please visit our frequencies page.
How can I change the match commentator language in a Humax receiver?
You can do so by pressing the “Language” button on your remote control.
Why do I need to update the software of my Set-top-box?
To enhance your viewing experience, a critical software update on your Set-top-box is required and needs to be done to avoid viewing disruption.