ERRORS
Reboot the beIN STREAM box.
If the problem occurs intermittently, move the beIN STREAM box closer to the router.
If the problem persists, try rebooting the beIN STREAM box.
Ensure that the router is broadcasting its SSID (hidden SSIDs are not supported by the beIN STREAM box).
If the problem occurs intermittently, move the beIN STREAM box closer to the router.
If the problem persists, try rebooting the beIN STREAM box.
If you have installed a new router or have changed the Wi-Fi network name, re-run the setup process using the mobile app.
Ensure the router is broadcasting its SSID (hidden SSIDs are not supported by the beIN STREAM box).
Try rebooting the beIN STREAM box. If the problem persists, re-run the setup process using the mobile app.
Re-run the setup process using the mobile app.
Re-run the setup process using the mobile app and check that the Wi-Fi password is entered correctly.
Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.
Ensure that the Internet connection is working.
Ensure that the router firewall configuration is not blocking the beIN STREAM box.
Wi-Fi networks with login web pages (known as “captive portals”) are not supported by the beIN STREAM box (for example: hotel Wi-Fi).
Ensure Wi-Fi access point provides DHCP.
Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.
Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.
Check the Internet connection has the required minimum bandwidth for the service.
Check that the other devices on the network are not using up the bandwidth, causing the available bandwidth to be reduced to below the minimum required by the beIN STREAM box.
If the cause of the bandwidth shortage has been identified and resolved, reboot the beIN STREAM box to try again.
The beIN STREAM box will try initialization again automatically.
If the problem persists, try rebooting the beIN STREAM box.
Reboot the beIN STREAM box.
Reboot the beIN STREAM box to try again.
Reboot the beIN STREAM box to try again.
If the problem persists, contact customer support.
Reboot the beIN STREAM box to try again.
If the problem persists, contact customer support.
Reboot the beIN STREAM box to try again.
If the problem persists, contact customer support.
Reboot the beIN STREAM box to try again.
If the problem persists, contact customer support.
Reboot the beIN STREAM box to try again.
If the problem persists, contact customer support.
Contact customer support.
Reboot the beIN STREAM box to try again.
If the beIN STREAM box does not recover contact customer support.
Reboot the beIN STREAM box to try again.
If the beIN STREAM box does not recover contact customer support.
Check the Internet connection speed. Reboot the beIN STREAM box to try again.
If the beIN STREAM box does not recover contact customer support.
Ensure the beIN STREAM box is allowed access to the Wi-Fi network.
Check the right SSID has been selected.
Check the password for the network is correct.
Try restarting the setup (Long press ok).
Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.
The beIN STREAM box will automatically try recovering.
Ensure firewall allows NTP to time.google.com and/or time.aws.com.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.
Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router
Problem connecting to the broadcast services.
The beIN STREAM box will automatically try reconnecting.
If the problem persists, check your Internet connection.
If the problem intermittently occurs, move the beIN STREAM box closer to the router.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the beIN STREAM box does not recover contact customer support.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the beIN STREAM box does not recover contact customer support.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Ensure the internet connection is working using the same wi-fi as the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Check the internet connection is working with remote access to websites.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
The beIN STREAM box will attempt to authenticate again automatically.
If the problem persists, contact the support to get authentication.
The beIN STREAM box will attempt to authenticate again automatically.
If the problem persists, contact the support to get the device registered.
The beIN STREAM box will attempt to authenticate again automatically.
If the problem persists, contact the support to get the device registered.
The beIN STREAM box will attempt to authenticate again automatically.
Check the headend authentication service is working.
Reboot the beIN STREAM box
Reboot the beIN STREAM box
Check the internet connection is working with remote access to websites.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Check the internet connection is working with remote access to websites.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
Check the internet connection is working with remote access to websites.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.
The beIN STREAM box will automatically try recovering.
If the problem persists, try rebooting the beIN STREAM box.